Deposit

A non refundable deposit of €150 per apartment is required to reserve accommodation. The fixed amount of EUR 150 per apartment may be charged anytime after booking. The booking is provisional until confirmed by us. The balance of the rental is payable on arrival. A confirmation will be issued upon receipt of deposit and final directions and instructions regarding the property will be sent on receipt of final payment. N.B.: failure to pay deposit within two days of booking may result in loss of booking.

Cancellation Policy

This policy defines how to handle cancellations

• Please note, if cancelled or modified, a fixed amount of EUR 150 will be charged.
• Less than 2 weeks: forfeit 100% of rental fee *
• You are advised to get insurance to cover your losses
• * Charges will be waived if the property is reallocated to new clients. 

Children and Extra Bed Policy

This policy defines the possibility of accommodating children and the availability of extra beds. If you do not want to offer extra beds at all, please use the bed type "no extra beds available".

• All children are welcome.

• All children under 2 years stay free of charge for children's cots/cribs.

• The maximum number of children's cots/cribs in a room is 1.

The maximum age of children (currently 4) that can stay for free in a room will automatically correspond to the child age set in the room configuration In the room configuration you can specify the amount of children that can stay in the room for free.

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible at a location nearby (reservation is required).

Heating & Power

Electricity and oil are not extra charges , however this is subject to fair usage policy.

Damages & Itinerary

The apartment must be left as found. The cost of repairs to, and replacement of damaged or missing property will be the responsibility of the client. These costs will be deducted from the security deposit.

Cleaning

Clients are expected to leave the apartment clean and tidy. All bins to be emptied and rubbish removed to the on-site rubbish and recycling area. Oven and hob cleaned. All dishes, pots, pans and utensils washed and stored where found. Bed linen to be stripped from beds and placed in Bath or Shower. Dirty towels and dishcloths to be placed in Shower. All furniture to be replaced where found. Other details of guests responsibility will be outlined on arrival Otherwise a charge of €40 will be made.

Return of Deposit

A security deposit of €150 will be refunded to you provided the supervisor is satisfied that the Terms and Conditions of the rental have been complied with. In the event that the supervisor is unable to check the apartment at the client's departure, the security deposit will be forwarded within 7 days. We expect that when the cost of damages, breakages, extra cleaning, electricity and oil exceeds €150 an invoice will be raised and forwarded to the client if not settled on departure. Credit card or Laser card details will be used for debit transactions.

Termination Due to Misconduct

Rental of the apartment may be terminated with no refund at the discretion of the supervisor or any officer of the company if clients / occupiers behave in a disruptive manner, cause a nuisance or disturbance, exceed occupancy level, cause damage to the property or in any other circumstances deemed reasonable by the supervisor or any officer of the company.

Return of Client Property

On the expiry or other termination of the rental the supervisor and/or any officer of the Company may remove any belongings of the client / occupiers of the apartment left on the property and store or otherwise with the same as deemed appropriate. Notwithstanding the aforesaid the sole risk in respect of such belongings shall at all times remain with the client / occupiers.

Arrival & Departure Times

Possession of the apartments must be taken between 1600hrs and 1800hrs on arrival day and the apartment must be vacated by 1200hrs on the day of departure, unless agreement has been agreed in advance. A fee of €50 will be applied to clients that do not vacate the property on time. It is recommended that the clients telephone the supervisor at least 24 hours in advance to confirm exact time of arrival. Failure to notify on-site supervisor of late arrival may result in loss of reservation. Late departures can be arranged in advance and are subject to availability i.e. no incoming booking on day of departure.

Client Property

The Company is not responsible for any loss or damage to property left in the apartment during the stay or on departure.

Supervisor Access to Property

The supervisor or officer of the company may at all reasonable times visit the property during the stay and on departure.

Number of Occupants

The number of persons stated on the booking form must not be exceeded in any circumstance.

Pets

Pets are not allowed.

Complaints

In the unlikely event of a complaint, it must be made to the supervisor immediately and, if not rectified, communicated to the Company in writing within seven days.

Alternative Accommodation

In the extreme event that the property is not available for reasons outside the control of the Company (e.g. unforeseen damage to property), we will do our utmost to find an alternative accommodation to your satisfaction or refund all monies.

Our Right to Refuse

We reserve the right to refuse any booking and in exceptional circumstances to Cancel, Modified or alter arrangements made for the visitor.

Visitors

Visitors visiting the occupants of the holiday apartments are asked to leave the premises by midnight. Please leave in a quiet, orderly fashion and have respect for the guests in the other apartments who may be asleep.